Technical Support

At INVpack we devote a large part of our resources to developing personalised and direct contact with all our customers.

“Those who buy INVpack machines become part of the company”.

We’re on the customer’s side, from the packaging line design during project management and from installation to maintenance. INVpack has all the necessary components to maintain machine efficiency, the human factor being the most important of these.

At INVpack we guarantee after-sale service during the machine’s entire life cycle. This is assisted by our specialists who advise on the most suitable use of the machine and on how to carry out the actions related to its preventative or corrective maintenance in any country in the world.

We guarantee telephone, e-mail, remote and/or face-to-face contact services in various languages with qualified personnel both in the mechanical and electronic sections. They will guide the customer “step-by-step” in the event of any difficulty.